Wow, where was I when this thread started?
I hate to go backwards in the thread after all the suggestions have started, but reading over this from the start (since I've just now seen it), I can deeply understand where diggs was coming from @ the very start. This is a superb community, but I did see something that I do not think was a wise approach to someone who comes on frustrated... and you really don't want to know what they're saying to their monitor while they're trying to install for a first time, after they've become used to other distros or OSes .... what I saw was an approach to control control the typical response on how someone should enter their experience.
I can't stress enough how fast that deterred me from another distro community, where it was more like "bow before thy", and if you did anything else but, your post were not only removed, but you were banned --from every part of it. There were a few distros out there and I'm sure many know of what I mean.
Granted that this community is FAR
Understand that there will be many who come on here typing, frustrated or not we don't know, except through our own word interpretation. An approach to calmly and friendly respond is a good approach.
Myself, I try to read what the person is saying of importance, whether it is negative or positive, is totally not important, but what they're saying in either is.
This thread did turn around and became directional in people suggesting ideas for improvements. This is cool, but that should have started from the get go. In this situation it would have been a great response to ask diggs if he had any suggestions that could have made his experience better. Although in his way, he did tell us
Just some tips I find useful too keep personal sanity
Thanks for the suggestions for improvements, I'm sure the developers are reading. Carry on...