I'm sure many of us get requests for "would you take a look at my computer?". I do help friends out when I can, and have saved many a Windows machine from premature retirement. It enjoy being being helpful, and occasionally there is a question "what's this Linux thing I hear you use". I will happily answer, but do not push it on anyone.
The latest request was a surprise. "I have a laptop, it's a hand-me-down from my husband. It got too slow and flaky so he bought a new one. Could you fix it?". Sure, why not? I expected a tired old XP box, but what she handed me was a machine more powerful than anything I have ever had. How about an 8 core i7 with 8 GB of RAM running Windows 7?
A quick look revealed "the usual suspects". And yes, it was no sprinter. A restore to factory defaults did wonders.
I do understand that people don't want to become hackers to use their computers. They just want to buy it and start using it. When things go wrong, they solve the problem by buying a new one. Works for them.
Doesn't work for me.