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Author Topic: Problem with glabels.  (Read 849 times)
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Vectorian
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« on: June 23, 2012, 12:17:02 pm »

I am finding out that glabels has a very serious problem when I go to print CD/DVD labels, it prints them out fine on standard printer paper - BUT the labels are badly out of alignment when I go to print then on CD/DVD label sheets, thus wasting them  Angry!!!!! How do I resolve that situation? I an using an HP Deskjet 3845 printer by the way.
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stretchedthin
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Vectorian
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« Reply #1 on: June 23, 2012, 01:55:15 pm »

There is a number of things to concider.

1. Are your printer guides tight in on the page.  If there is slack to one side or the other you will not align right.

2 What type of cd/label sheet are you using? Avery, Wordlabel, Stomper, Netc, other?
What number 5931, 5824?
Is there a template for what you have as part of the included templates.

If you are mixing and matching the label sheet with different templates, then they will not align.

3. If you are using the right template for the paper you have and it still does not align, you may have to create your own template that works for you and your printer.

For that use the template desinger.  You will find it under file. Start it up and click forward on it and answer the questions as you go.

This will give you control of the position of each element so that you can create exactly what you need.


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Vectorian
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« Reply #2 on: June 23, 2012, 03:15:10 pm »

In the first place, the misalignment is a vertical one, and in the second place, the label sheet that I am using is NEATO by Fellows (I think the number is 180815), and no - I am NOT "mixing and matching" anything, but the strange thing is, as I said at the start, the labels print out correctly (aligned as they should be) on standard computer paper (which, by the way, is the EXACT same size of the label sheet that I am using), and yes, the printer guides are tight on the page (this alignment issue was rarely a problem with Windows, which I don't have any more).
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stretchedthin
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Vectorian
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« Reply #3 on: June 23, 2012, 04:29:02 pm »

To me it sounds like a traction feed problem with the label sheet then. 

If the problem was with the OS, then you would have the same problem printing on regular paper as you do with the label sheet.

If the difference is consistent you may still be able to adjust using the method I descibed in line 3.

but again, if the problem was the OS, then the problem would be consistent no matter the paper type.
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Vectorian
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« Reply #4 on: June 23, 2012, 06:19:54 pm »

I'm not exactly trying to "blame" the operating system, I'm just wondering if the problem might be caused by a previously undiscovered bug in the printer driver and/or  in glabels. Perhaps it is something that is worth checking out? All I do know is that it wasn't a problem with Windows.
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