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Author Topic: VL pre-installed  (Read 46761 times)
bigpaws
Vectorian
****
Posts: 1850


« Reply #15 on: April 29, 2007, 04:25:58 am »

This is an interesting project, with lots of twists.

The fear that I see is, that we can not provide the support you suggest.
Maybe provide information that there is a forum.

IMHO setting up groups of people in the following areas:

1. Applications
2. Hardware
3. Networking
4. Packaging
5. Probably missing something Smiley

Which allow those that feel comfortable in one area and not another to
contribute resolving the pressure of having all the answers.

Bigpaws
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LLL
Global Moderator
Vectorite
*****
Posts: 263


The sun is shining...


« Reply #16 on: April 29, 2007, 04:38:05 am »

An interesting idea, and a definite step in some direction...taking risks and learning from them is key in the evolution of any individual/organization.

Questions:

1. Can you outline how this paid-for/login-required tech support runs parallel to the current forum?

2. How are support-staff hired/remunerated? Based on a 'task completed' system?

3. Do the funds go to VL development, or the individuals offering the support?


Thanks,

LLL
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Lost & Lovin' Linux...living on:
VectorLinux 6.0 with XFCE on Thinkpad T43p (2.13 GHz | 2GB | 60GB)
JohnB316
Administrator
Vectorian
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Posts: 1346


Registered Linux User #386728


« Reply #17 on: April 29, 2007, 06:48:20 am »

Darrell,

Let's do this pre-paid support idea.

Cheers,
John
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VL 6.0 SOHO latest alpha on one box, VL 5.9 Lite on the other.
metvas
Vectorite
***
Posts: 311


« Reply #18 on: April 29, 2007, 11:55:55 am »

Hello:
There is no textbook on this, no infrastructure to pop in place this is a learn as you go proposal. I can gain some insight to this by contacting MadTux to examine their set-up.
A portion of the pre-paid support goes to VL development the rest to be distributed to the support persons. I would suggest 20% to VL and 80% to tech persons.
Our most immediate concerns will be the front end PHP code for our site to accommodate the psswd and usr name log in. We are currently trying to coordinate the pre-install with MadTux for with the release of Soho v5.8 so time is a concern but not an all-consuming requirement. We can delay this until we are ready to proceed. But not delay to point of perfection.
The old saying resounds in my ears “just do it”. If we argue for our limitations sure enough they will be ours to keep.
Regards
Darrell
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LLL
Global Moderator
Vectorite
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Posts: 263


The sun is shining...


« Reply #19 on: April 29, 2007, 01:42:41 pm »

Go for it...as I said: Live and learn. An exciting, opportunity-filled step for sure!

Thanks for your efforts putting it together, metvas.

Excited to see where it goes and happy to help when I can.

LLL
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MikeCindi
Tester
Vectorian
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Posts: 1073


« Reply #20 on: April 29, 2007, 07:55:33 pm »

I must agree with LLL and what you said:
Quote
If we argue for our limitations sure enough they will be ours to keep.
One is always concerned about being or feeling obligated especially when the future of that obligation is ambiguous. Whether this venture turns out to be a boom or bust is yet to be seen but the opportunity brings potential that is probably well worth the risk...not that I'm much help with reducing that risk. OTOH I don't plan on going anywhere so I will help when I can...for free as always.
Mike
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metvas
Vectorite
***
Posts: 311


« Reply #21 on: April 29, 2007, 08:56:39 pm »

OK it is a go. I will phone MadTux Monday to discuss their set-up. BTW any purchases for tech help that are not related to a box purchase from Mad Tux with VL pre-installed will be forwarded to us at no charge. Sweet, already thought of that one 2 weeks ago LOL...ceiling zero, happy landings. We are off.
Regards
Darrell
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metvas
Vectorite
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Posts: 311


« Reply #22 on: April 29, 2007, 09:37:45 pm »

I am ging to take a huge leap on this I am familair with DHTML and Dreamweaver. With that I am hoping to get a handel on PHP. Please do not leave me to wither on the vine. If you are already familiar enough with PHP to get waht we need for the immediate application ( passwording into tech help) please come forward with your needed knowledge. If not ,I am into it starting now.
Thanks to All
Regards
Darrell
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Masta
Global Moderator
Vectorian
*****
Posts: 725



« Reply #23 on: April 30, 2007, 01:21:34 am »

I am ging to take a huge leap on this I am familair with DHTML and Dreamweaver. With that I am hoping to get a handel on PHP. Please do not leave me to wither on the vine. If you are already familiar enough with PHP to get waht we need for the immediate application ( passwording into tech help) please come forward with your needed knowledge. If not ,I am into it starting now.
Thanks to All
Regards
Darrell
what exactly is it that you need in the PHP setup?
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exeterdad
Packager
Vectorian
****
Posts: 2046



« Reply #24 on: April 30, 2007, 03:20:01 am »

I am ging to take a huge leap on this I am familair with DHTML and Dreamweaver. With that I am hoping to get a handel on PHP. Please do not leave me to wither on the vine. If you are already familiar enough with PHP to get waht we need for the immediate application ( passwording into tech help) please come forward with your needed knowledge. If not ,I am into it starting now.
Thanks to All
Regards
Darrell
what exactly is it that you need in the PHP setup?

Did anyone say PHP?  Not a pro but willing to help.
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metvas
Vectorite
***
Posts: 311


« Reply #25 on: April 30, 2007, 06:14:31 am »

Hello:
The above is what we will need with the Domain name omitted. This will be the gate to enter tech help. See https://manage.opensrs.net/
I spent a few hours looking at PHP development tools. It appears that this will be a server side issue and MAY already exist on our current servers. I will confirm this today.
Any suggestions appreciated.
Thanks
Regards
Darrell
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Triarius Fidelis
Vecteloper
Vectorian
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Posts: 2399


Domine, exaudi vocem meam


WWW
« Reply #26 on: April 30, 2007, 04:58:03 pm »

This is an interesting project, with lots of twists.

The fear that I see is, that we can not provide the support you suggest.
Maybe provide information that there is a forum.

IMHO setting up groups of people in the following areas:

1. Applications
2. Hardware
3. Networking
4. Packaging
5. Probably missing something Smiley

Which allow those that feel comfortable in one area and not another to
contribute resolving the pressure of having all the answers.

Bigpaws

I'd be glad to be involved in something like that. I hate to be selfish, but I kind of do need the money.
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metvas
Vectorite
***
Posts: 311


« Reply #27 on: May 01, 2007, 10:35:57 pm »

Hello All:
Just to update you all. I did not accomplish much today. Lines busy messages unreturned etc. Tomorrow will reap better results. Will let you alll know as soon as it happens.
regards
Darrell
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Be the change you want to see in the World
metvas
Vectorite
***
Posts: 311


« Reply #28 on: May 02, 2007, 09:29:54 pm »

Hello All;
I will continue to do what I can while I wait for the dust to settle on the ubantu/Dell deal. I do have to have some one on one phone conversations with the likes of MadTux, Linux Central and Torchlite. Until those converstions are completed we cannot proceed as we may have to change things we do now. Will try to wrap all this up asap and let you all know the scoop.
Keep you interest in this subject going as it will happen.
regards
Darrell
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Be the change you want to see in the World
Masta
Global Moderator
Vectorian
*****
Posts: 725



« Reply #29 on: May 03, 2007, 12:46:41 am »

keeping my eyes open as the updates come in  Smiley
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