lagagnon beat me to it.... I dislike Norton/Symantec AV products. Heavy on resources, much to instrusive in the system, and overly interactive. I would recommend AVG Free for home users - saves you money and is a better product. Somekind of spyware protection may not be necessary if your mom if a cautious web surfer who DOESN'T use Internet Explorer. Maybe a firewall too; I tend to use Comodo Free on other people systems (outpost pro$ for myself).