Symantic pcAnywhere install help (solved)

[kge420]

I need help installing pcAnywhere. I'm running VL5.9. Has anyone had any success with this?  Thank you, Keith 

[bigpaws]

Have a look at Tightvnc or vnc.

Those should be a good replacement for you.

HTH

Bigpaws

[kge420]

I don't know what they are. The host and the other clients on our system are using pcAnywhere. I feel it would be best to stick with the group.

[newt]

Which version of VL are you using?  Standard, light, deluxe?

Which exact version/make/model of pcAnywhere are you using?  Typically this is a Windows product but they DO have a multiplatform, java version.  We should make sure you're using a multiplatform version before continuing.  pcanywhere crossplatform lists the support linux distros as redhat and suse, though there is still a chance to use this verison on vl.  Then there is the pcanywhere web remote which should be usable via a browser with java (firefox).  To sum it all up: You should probably be able to use some form of pcanywhere on your VL machine we just need to know which you are planning on using in order to help you more.

Hope this helps!

[kge420]

I am using pcAnywhere 12.0  The install includes an option for cross platform installation and that is the option I chose. I got the install to run but I got a message JVM not found. I have been trying for the past 1 1/2 hours to install java but I am getting nowhere. I'm not going to give up! I think my troubles lie with the install of java.

[newt]

I'll assume you're using VL 5.9 Standard which comes with java installed.  You can confirm this by running 'java -version' in a terminal which should display the version of java that's installed (you may need to be root but I don't think so).  Since you (should) have java already installed and the pcanywhere binary is complaining about JVM (java virtual machine), my guess is that pcanywhere may be looking in the wrong location for it or need some other kind of "adjustment".

I've just read some posts of *buntu users using version 1.5.x that worked.  I wonder if either 1) install v1.5.x will solve your problem, or 2) creating symlink to the v6 using the 1.5.x path structure.  It may take a bit of playing but I'm sure it can be done one way or another.  If I have the opportunity I'll give it a shot to see if I can get it to work.

Hope this helps!

[kge420]

Thanks, newtor; I'm calling it a night, will pick it up again tomorrow. btw I am using 5.9 standard

[uelsk8s]

from Pcanywhere website

Supported Java JRE version
The latest supported version of Java JRE is 1.4.2_08 and can be downloaded at http://java.sun.com. If you have a newer version of Java JRE installed on your computer, you must uninstall that version and install the latest supported version of Java JRE.

I downloaded JRE is 1.4.2_08 from here http://java.sun.com/products/archive/j2se/1.4.2_08/index.html
su'd to root cd to /usr/lib then ran "sh /home/uel/j2re-1_4_2_08-linux-i586.bin" then i had to remove the java symlink "rm java" and symlink the old jre "ln -s j2re1.4.2_08/ java"
now pcanywhere installed with no errors

HTH,
Uelsk8s

[newt]

Good one, uel!!

You can also use firefox to navigate to the CD's /Symantec%20pcAnywhere%20Web%20Remote/index.html and use the browser functionality.  This also works!

[kge420]

Thanks for the quick responses. Here is a copy of my terminal as I try to do this.
vector://home/kge420
root:# /usr/lib
bash: /usr/lib: is a directory
vector://home/kge420
root:# sh/home/kge420/j2re-1_4_2_08-linux-i586.bin
bash: sh/home/kge420/j2re-1_4_2_08-linux-i586.bin: No such file or directory
vector://home/kge420
root:# /home/kge420/j2re-1_4_2_08-linux-i586.bin
bash: /home/kge420/j2re-1_4_2_08-linux-i586.bin: Permission denied
vector://home/kge420
root:# sh/home/kge420/j2re-1_4_2_08-linux-i586.bin
bash: sh/home/kge420/j2re-1_4_2_08-linux-i586.bin: No such file or directory
vector://home/kge420
root:# ln -s j2re1.4.2_08/java
ln: creating symbolic link `./java': File exists
vector://home/kge420
root:#

I have the downloaded file in home/kge420 and am logged on as root but got the "permission denied".

[kge420]

vector:/~
kge420:$ java -jar SetupLinuxMac.jar
WARNING: could not write using log service: ServiceException: (error code = 200; message = "/usr/local/lib/pcAnywhere/log.txt (Permission denied)"; severity = 0; exception = [java.io.FileNotFoundException: /usr/local/lib/pcAnywhere/log.txt (Permission denied)])
(Feb 22, 2008 8:54:45 AM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$Installer, err, ProductException: (error code = 601; message="JVM not found")
WARNING: could not write using log service: ServiceException: (error code = 200; message = "/usr/local/lib/pcAnywhere/log.txt (Permission denied)"; severity = 0; exception = [java.io.FileNotFoundException: /usr/local/lib/pcAnywhere/log.txt (Permission denied)])
STACK_TRACE: 8
ProductException: (error code = 601; message="JVM not found")
        at com.installshield.product.actions.JVMResolution.install(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.checkUninstallerJVMResolution(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
        at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)

Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException
        at javax.swing.text.FlowView$FlowStrategy.layoutRow(Unknown Source)
        at javax.swing.text.FlowView$FlowStrategy.layout(Unknown Source)
        at javax.swing.text.FlowView.layout(Unknown Source)
        at javax.swing.text.BoxView.setSize(Unknown Source)
        at javax.swing.text.BoxView.updateChildSizes(Unknown Source)
        at javax.swing.text.BoxView.setSpanOnAxis(Unknown Source)
        at javax.swing.text.BoxView.layout(Unknown Source)
        at javax.swing.text.BoxView.setSize(Unknown Source)
        at javax.swing.text.BoxView.updateChildSizes(Unknown Source)
        at javax.swing.text.BoxView.setSpanOnAxis(Unknown Source)
        at javax.swing.text.BoxView.layout(Unknown Source)
        at javax.swing.text.BoxView.setSize(Unknown Source)
        at javax.swing.text.BoxView.updateChildSizes(Unknown Source)
        at javax.swing.text.BoxView.setSpanOnAxis(Unknown Source)
        at javax.swing.text.BoxView.layout(Unknown Source)
        at javax.swing.text.BoxView.setSize(Unknown Source)
        at javax.swing.text.BoxView.updateChildSizes(Unknown Source)
        at javax.swing.text.BoxView.setSpanOnAxis(Unknown Source)
        at javax.swing.text.BoxView.layout(Unknown Source)
        at javax.swing.text.BoxView.setSize(Unknown Source)
        at javax.swing.plaf.basic.BasicTextUI$RootView.setSize(Unknown Source)
        at javax.swing.plaf.basic.BasicTextUI.modelToView(Unknown Source)
        at javax.swing.text.DefaultCaret.repaintNewCaret(Unknown Source)
        at javax.swing.text.DefaultCaret$1.run(Unknown Source)
        at java.awt.event.InvocationEvent.dispatch(Unknown Source)
        at java.awt.EventQueue.dispatchEvent(Unknown Source)
        at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
        at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
        at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.run(Unknown Source)
vector:/~
kge420:$

Some additional info from the install. It seems java is not found.

[uelsk8s]

root:# /usr/lib
bash: /usr/lib: is a directory

you need to use the cd command here

Code:

cd /usr/lib

root:# sh/home/kge420/j2re-1_4_2_08-linux-i586.bin
bash: sh/home/kge420/j2re-1_4_2_08-linux-i586.bin: No such file or directory

you need a space between sh and /home/kge420/j2re-1_4_2_08-linux-i586.bin

Code:

sh /home/kge420/j2re-1_4_2_08-linux-i586.bin

root:# ln -s j2re1.4.2_08/java
ln: creating symbolic link `./java': File exists

you need a space between  j2re1.4.2_08 and java, and you have to rm the symlink first

Code:

rm java
ln -s j2re1.4.2_08 java

kge420:$ java -jar SetupLinuxMac.jar
WARNING: could not write using log service: ServiceException: (error code = 200; message = "/usr/local/lib/pcAnywhere/log.txt (Permission denied)"; severity = 0; exception = [java.io.FileNotFoundException: /usr/local/lib/pcAnywhere/log.txt (Permission denied)])

this has to be ran as root or you wont have write permissions to /usr/local/lib/

[kge420]

uelsk8s, thanks for the help. The program is installed in the following    usr/local/lib/pcAnywhere
  In that file are several sub files, which one launches the program? Can a desktop icon(one is in the sub files) be pput on my desktop as a shortcut?   Keith

[uelsk8s]

you can add any program to a desktop launcher.
You will have to run each of the programs individually to see what they do and then decide which you want in the launcher.
I never actually ran pcanywhere here I just installed it to help you then deleted it.

[kge420]

 uelsk8s, pcAnywhere is up and running thanks to you. I truly appreciate your staying with me on this problem. Thanks alot, Keith        to launch- usr/bin/pcAnywhere