My opinion ?
Calling an OS SOHO means it is designed for a home office.
To me, Skype, the Google call phone plugin, the latest hplip and xsane should be included.Of course, the OO suite.
Obviously, those aren't difficult to load.For a NOOB they shouldn't have to.
Picasa is another. No other program in Linux comes close when it comes to photo management.
Rythmbox is also unequaled for music.
AHHHHHHHH You know what they say about opinions.