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Author Topic: IT Guy Vs. Dumb Employees.  (Read 2007 times)

exeterdad

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IT Guy Vs. Dumb Employees.
« on: July 06, 2008, 07:17:12 pm »

Contains what many would consider strong language.

http://www.break.com/index/it-guy-vs-dumb-employees.html

 :D
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Triarius Fidelis

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Re: IT Guy Vs. Dumb Employees.
« Reply #1 on: July 07, 2008, 07:15:33 am »

This is why I don't want to work in IT.

I've had a foretaste of what this guy had to put up with working in the school library

I've never seen such a creative arrangement of desktop icons though. This video was staged, wasn't it?
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"Leatherface, you BITCH! Ho Chi Minh, hah hah hah!"

Formerly known as "Epic Fail Guy" and "Döden" in recent months

tomh38

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Re: IT Guy Vs. Dumb Employees.
« Reply #2 on: July 07, 2008, 07:55:00 am »

That video was hilarious.  Thanks exeterdad.

I can't go into too many details, but I know an IT guy who deals mostly with knowledgeable, reasonable people who follow instructions and don't bother him unless it's something serious.

Then there are what he calls his "idiot children."

There's one guy in particular who can't figure out how to use his email.  He's always paging the IT guy.  The IT guy will go over to this man's office, and the man will say something like, "I can't get to ... you know ... that list thing."

"Your email?"

"No, that's not it.  You know, that daily thing."

"Your EMAIL?"

No, no ... that one thing where people write stuff."

"YOUR EMAIL?"

"Well, it's kinda like this thing where you can send messages."

"YOUR EMAIL!!"

"Hey, don't get mad, dude."

Apparently this happens fairly frequently.  It might be exaggerated, but as far as I know the IT guy isn't making this up.
« Last Edit: July 07, 2008, 08:30:13 am by tomh38 »
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The Headacher

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Re: IT Guy Vs. Dumb Employees.
« Reply #3 on: July 07, 2008, 11:33:33 am »

Talk between techies and technophobes / techn00bs is probably equally frustrating for both parties. It's pretty hard for me (as a long time computer user) to explain why or how I do something to somebody who's pretty new to computers. Someone who spent less time with computers though, might understand the problems a newbie faces better, and be able to help better because of this.

That being said, I sometimes don't feel like helping newbies either because you have to explain pretty much everything. This can be rewarding, but also very frustrating.
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dawnsboy

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Re: IT Guy Vs. Dumb Employees.
« Reply #4 on: July 07, 2008, 08:04:08 pm »

A woman once dialed up the tech support department at Compaq (long before it was bought up by HP) and complained that her new computer would not start up.  This particular case was documented in a book about customer service that became popular a few years ago.  I had access to a copy of the book that was circulating around the office where I had taken a temporary position on a help desk assisting the clients with account access on the company web-site. 

I can no longer recall enough of the conversation between the caller and the tech support representative to make it as funny as the author intended it to be and I do not know if I recall the story correctly but it seems that she had taken the computer out of the box and successfully connected the mouse, keyboard and monitor.  During the course of the conversation the caller was asked to confirm that she had in fact plugged the computer into the wall outlet.  The caller responded by stating that she thought that it had been plugged in but could not confirm that fact because the lights were out...

Most people will respond well to instructions on how to use their computer for its intended purpose if the person giving the instructions understands that most folks are not at all familiar with the technology or the terminology.  It is possible to develop instructions or explanations in laymans terms that meet the needs of most people.  Some people however, simply cannot be helped no matter what you do.
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fightingspirit

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Re: IT Guy Vs. Dumb Employees.
« Reply #5 on: July 11, 2008, 03:52:58 pm »

I lol'd at "You can't arrange icons by penis"
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Triarius Fidelis

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Re: IT Guy Vs. Dumb Employees.
« Reply #6 on: July 11, 2008, 03:57:27 pm »

I think this video was staged.
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"Leatherface, you BITCH! Ho Chi Minh, hah hah hah!"

Formerly known as "Epic Fail Guy" and "Döden" in recent months

blurymind

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Re: IT Guy Vs. Dumb Employees.
« Reply #7 on: July 12, 2008, 01:41:15 am »

bwahaha...
"but i can't arrange them by penis"
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Triarius Fidelis

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Re: IT Guy Vs. Dumb Employees.
« Reply #8 on: July 12, 2008, 11:03:02 am »

If I had icons, I guess I would arrange them by Hypatia.
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"Leatherface, you BITCH! Ho Chi Minh, hah hah hah!"

Formerly known as "Epic Fail Guy" and "Döden" in recent months

wcs

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Re: IT Guy Vs. Dumb Employees.
« Reply #9 on: July 17, 2008, 02:25:40 am »

Very funny!
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