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Author Topic: How to get Chestnut Dialer to recognise my modem?  (Read 1765 times)


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How to get Chestnut Dialer to recognise my modem?
« on: May 06, 2009, 09:49:34 pm »

Hi,  I've installed VL6 on a partition on my 3 yr old Acer Aspire 3828 laptop,  and entered a couple of my existing dialup accounts in Chestnut dialer, but it doesn't seem to be recognising or detecting my modem.   It reports: Failed to open /dev/modem:  Permission denied.

In VASM - Utilities - Hardinfo - Devices - PCI Devices my modem shows as
Intel corporation 82801 FB/FBM/FR/FW/FRW   Acer Conexant AC97 CoDec  on IRQ 21

In VASM - Network - Modem Configuration, I highlighted "AUTO Try autodetect modem" and pressed OK, but that didn't get me anywhere,  so I also tried "ttyS1 COM2 under DOS". Maybe that last try was a mistake.   Highlighting now automatically reverts to "SKIP Use the old ttyS1"  and asks me to got to to find a driver,  but I don't find any drivers there at all and I'm not even sure if my modem really needs a driver download.

I've also tried to follow the advice in and made the suggested change to fix a bug in /usr/share/applications/chestnut-dialer.desktop,   but Chestnut dialer still continues to report:   Failed to open /dev/modem:  Permission denied.

So,   Help!   :)     Please can anyone suggest in fairly simple terms what I might try next?       

using VL6 std gold


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Vector Linux 6.0   Laptop
2 GB RAM/1.9 GHz AMD Athlon X2 64/120GB HD dual booting w/ Win Vista
Vector Linux 5.9 Lite Desktop
64 MB RAM/ 754.36 MHz AMD Duron /30GB HD, (1/2 of which I'm sharing with Win XP)